Knowledge Hub

Welcome to the Knowledge Hub where you will find a wealth of resources, guides and templates provided by our members, for our members.  Feel free to browse and review these resources and download as required. If you are a member and would like to add a new resource to the Knowledge Hub contact Sarah on to learn how. 

Christmas in Kenilworth 2021 Toolkit for businesses

by Kenilworth Chamber of Trade

We would love you to get involved in our campaign to Shop Local, Eat Local and Spend Local. This is how you can join in.

Social Media Campaign


Kenilworth Chamber of Trade will be running Shop Local, Eat Local and Spend Local campaign on social media (Facebook, Instagram, Twitter and even LinkedIn).

There are a number of stories we will want you to get involved in, so start following us today and do join in. We’ve put together a tick list and examples of how you can do just that.


Support Local Posters

With our toolkit you will receive a shop window poster promoting the local message for you to display prominently in your window. 


Download toolkit here

Download poster here

Tips for your online business 

by Rebecca Jones, Glory Design

COVID news - Keep your customers in the loop.

Update your website and social media pages with any changes to your work hours, shipping delays or event/service cancelations. Add an FAQ section to your site to address customer concerns.


Proofread your website

Now is the time to review your messaging and bring it up to date. It may have been months or years since it was last changed.


Check your links

Check all the links on your website are working. Check your social media links. You will be surprised at the amount of social media links divert to irrelevant pages. 


Update your graphics

Now is the time to review the look and feel of your site; does it need a refresh? You can update and refresh the imagery using online tools like Images can be purchased from stock libraries like Shutterstock.

Finding The Accountant That’s Right For Your Business
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by Cube Accounting

There are many reasons why you would want to search for the right accountant such as starting up a new business and needing advice and support, your business has grown and you want additional support to help run your finances or just that you need a new accountant who understands you and your business better. Whatever your reason here are our top tips that you might want to consider: 


You should make sure your accountant talks to you in plain English and that you understand the advice and support given to you, quite simply if you do not understand, go somewhere else!

It is your legal responsibility to sign accounts and tax returns which is then submitted to the relevant authorities and therefore is it especially important you understand what your accountant is telling you before signing any documents.

Qualified and Accountable? 
Using a qualified accountant for example who is qualified with ACCA (Association Chartered Certified Accountants) means they are accountable to their professional body if they make a mistake. 
Qualified accountants must maintain up to date knowledge within their industry so you can feel confident they are aware of the most recent accounting and tax developments. 

Download full article here

Interesting Introductions
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by Karen Heap, Socially Shared

People often think that you only need an introduction or 60-second pitch if you have to introduce yourself in front of an audience or at a networking event, however it is something that you need to have prepared for many other reasons too.

Reasons to have an introduction prepared…

When a contact introduces you to someone they know.

When someone asks you ‘so what do you do?’

When you are writing an email

Making an initial phone call

Facebook live or skype call


Where to start?

A udience - who are you introducing yourself to?

C ontent - what are you going to say?

D elivery - how are you going to say it?

C ontact - how can people find out more?


Download full article here